The Hamilton/South Caddo Branch of Shreve Memorial Library is closed after two employees presented symptoms similar to those of COVID-19. The branch, located at 2111 Bert Kouns Industrial Loop, will be closed through at least June 2, 2020. During the closure, the branch will be cleaned and disinfected according to Centers for Disease Control (CDC) guidelines.
“Out of an abundance of caution, we are closing the branch immediately to make sure that the branch is cleaned thoroughly,” stated John Tuggle, Shreve Memorial Library Executive Director. “While we do not know if this is in fact a case of coronavirus, we want to make sure that we are being proactive and taking all necessary steps to prevent further spread.”
While the branch is closed, patrons are still able to return checked out items via the branch book drop. However, curbside pickup service will not be available. Those wishing to check out materials are encouraged to utilize curbside pickup service at the Broadmoor, Cedar Grove-Line Avenue, North Caddo, North Shreveport, Wallette or West Shreveport Branches.
Shreve Memorial Library is expanding service for patrons following the Memorial Day holiday. Effective Tuesday, May 26, patrons will be able to return checked out library materials to 19 branch book drops and the mobile library. In addition, curbside pickup service will expand to 12 additional Shreve Memorial Library branches on Monday, June 1.
“Curbside pickup service has been a success so far, and we are excited to expand this service to patrons throughout Caddo Parish,” stated John Tuggle, Executive Director of Shreve Memorial Library. “By expanding services, we continue to provide the best service possible to our patrons, while doing everything we can to maintain the health, safety and well-being of both our staff and our patrons.”
Beginning Tuesday, May 26, patrons will be able to return items to the following Shreve Memorial Library branches: Atkins, Belcher-Wyche, Blanchard, Broadmoor, Cedar Grove/Line Avenue, David Raines, Gilliam, Hamilton/South Caddo, Higginbotham-Bryson, Hollywood/Union Avenue, Hosston, Means, Mooretown, Mooringsport, North Caddo, North Shreveport, Rodessa, Wallette and West Shreveport. All items must be returned via library book drops at each branch. Returned items will be quarantined for four (4) days prior to be processed for check in.
In addition, the Mobile Library will provide pickup service to participating centers, homebound patrons, and community stops beginning on Tuesday, May 26. The Mobile Library will visit scheduled stops to collect returned items only. On Monday, June 1, the Mobile Library will begin providing curbside delivery to centers and homebound patrons. Patrons of the Mobile Library who normally used Mobile Library services at community stops may receive curbside delivery at one of the Shreve Memorial Library branches open for curbside pickup.
In addition to the Broadmoor, Cedar Grove/Line Avenue, Hamilton/South Caddo, North Caddo, North Shreveport, Wallette and West Shreveport branches, curbside pickup service will be available at the following locations beginning Monday, June 1:
Each branch will also provide Readers’ Advisory and reference help. Patrons may place holds for items online via the library’s catalog at www.shreve-lib.org/catalog or by calling the branch or Mobile Library.
Patrons of Shreve Memorial Library will soon be able to return, reserve and checkout items from select Shreve Memorial Library branches. All library branches have been closed since March 16 due to the coronavirus pandemic and governmental stay-at-home orders. Beginning Monday, May 11, patrons may place holds online to reserve items for pickup and begin returning items currently checked out to library drop boxes at the Broadmoor, Cedar Grove/Line Avenue, Hamilton/South Caddo, North Caddo, North Shreveport, Wallette and West Shreveport branches. Curbside pickup service will begin on Monday, May 18.
“We are excited to begin offering curbside pickup service to our patrons,” stated John Tuggle, Executive Director of Shreve Memorial Library. “Our plan is to roll out this service to seven of our larger branches, with plans to expand the service to other library branches in the near future. We want to be able to provide the best service to our patrons, while doing everything we can to maintain the health, safety and well-being of both our staff and our patrons.”
Curbside pickup service will be available at the following Shreve Memorial Library branches beginning Monday, May 18:
Patrons may begin returning items currently checked out to the branches listed above on Monday, May 11. All items must be returned via the library book drop available at each branch. Returned items will be quarantined for four days before being checked in.
“While we’ve been closed, all checked out items were automatically renewed so no late fees were accruing,” stated Tuggle. “Since we will be placing returned items in quarantine for an extended period of time, late fees will be suspended until we are able to reopen the library branches fully.”
Patrons may also begin placing holds (or reserving items) online starting Monday, May 11. Holds may be placed by visiting www.shreve-lib.org/catalog. Patrons will need to log into their Shreve Memorial Library account using their library card and PIN number, browse the catalog for titles of interest, place holds on those items they wish to check out, and choose one of the seven curbside pickup locations from which to pick up their holds. Once the hold has been pulled and is available for pickup, the patron will be notified by email and/or telephone. Holds will be ready for pickup no earlier than Monday, May 18.
On Monday, May 18, curbside pickup as well as call-in Readers’ Advisory and reference help will be available at the Broadmoor, Cedar Grove/Line Avenue, Hamilton/South Caddo, North Caddo, North Shreveport, Wallette, and West Shreveport branches of Shreve Memorial Library. Library patrons will also be able to place holds via telephone at that time.
Curbside pickup will be available Monday through Saturday from 10:15 a.m. to 6:15 p.m. Once a patron has been notified that their hold is ready for pickup, they will drive to the designated Shreve Memorial Library branch and park in one of the curbside pickup parking spaces. Upon arrival, they will call the phone number listed and library staff will prepare the items for check out. In order to maintain contactless pickup and social distancing, patrons should wait in their vehicles until library staff has placed their items on the pickup table and returned to the building before picking up their items.
“Our staff has been working diligently throughout the closure to provide online and digital services through our e-Branch, while working on ways to bring back library services our patrons are accustomed to. This is a new process for us,” added Tuggle. “We will continue to follow recommendations of government and health officials as we work to provide needed services to our patrons. We appreciate the public’s patience and understanding as we navigate through this new normal.”
During the closure, all overdue fines have been suspended, and all items currently checked out are automatically renewed. Patrons are asked to keep all items currently checked out until the branches reopen. Patrons are encouraged to utilize Shreve Memorial Library’s e-branch to access services such as Hoopla, Overdrive, Flipster and Libby to download audiobooks, ebooks, magazines and videos and to stream music. Library cardholders can also access the Louisiana State Library Database through the e-Branch for access to additional resources including Homework Louisiana, Pronunciator, and other school, career, and research databases.
All Shreve Memorial Library patrons will need to enter their Shreve Memorial Library card number to access the digital resources available through the library’s e-Branch. As a reminder, all Caddo Parish Public School Students have virtual student library cards, which can be used to access the e-Branch’s resources. Residents of Caddo Parish who do not currently have a Shreve Memorial Library card can sign up for a temporary digital card to gain access to the library’s e-Branch services. Residents can submit online applications for the temporary digital cards Monday through Friday from 9:00 a.m. to 5:00 p.m.
Click here to request a temporary digital library card or to retrieve your library card and PIN.
“We will continue to monitor the spread of COVID-19 in our area and will reevaluate the need for closures in the upcoming weeks,” added Tuggle. “We appreciate the public’s patience and understanding as we all work together to try to stem the spread of this disease.”