Show All Answers

1. How do I contact a librarian?

Call your local branch to speak with a library staff member. You can also use our Ask a Librarian service to chat with a librarian, send a text message, or email. 

2. How do I get a library card?

Anyone who lives, works, goes to school, or owns land in Caddo Parish may register for a library card. Active Barksdale military personnel (including spouses and children) may also register. To register online, visit our online catalog and click on the My Account link at the top of the page. When the box opens, click on the green "Register" link. Fill out the online registration form. 

When you complete the form, stop by any branch with your ID to receive your card.

3. How do I search for library materials?

You can search the library by visiting our online catalog. You can also find information about our online resources on our E-Books & More page.

4. How do I get my PIN number?

You should receive your PIN when you first register for your library card. If you do not know your PIN, call any branch of the library and verify your account information to get your PIN. You can also email csheaffer@shreve-lib.org to get your PIN number.

You can also get your PIN online if you have an email address associated with your library card. Visit our online catalog, click My Account and then click Forgot Your PIN? to reset your PIN number through your email. 

5. How do I find the library's hours?

Visit our All Locations and Hours page to see our hours and branches. 

You can also find the hours on the individual Branch pages. Go to Branches in the top menu and then click on the branch name to see when that library is open. See all our branches and hours.

6. How do I access my account online?

You can place holds, renew items, and check your account in our online catalog. To access your account, click on My Account and enter your library card number and PIN, and then click Log in. If you do not know your PIN, view the Get my PIN page.

7. How do I renew items online?

Items may be renewed at any time on or before the due date by telephone, in person, or using the online catalog provided there are no requests on the item.

To renew items online, visit our online catalog, then:

1. Click on My Account
2. Enter your library card number and PIN
3. Click on Checkouts
4. Click the checkbox next to the material you wish to renew.
5. Hit the Renew button on the top left.

Once you renew the items, you will see the new due date listed.

8. How do I find available jobs at the library?

Available jobs are listed on the Employment page. You can apply for library jobs using the instructions on that page. Find the link under About Us in the top menu.

9. How much is it to make copies at the library?

Black and White Copies and Prints 

$.10 cents per page 

Color Copies and Prints 

$.40 cents per page 

Faxes, Sending and Receiving 

$.10 per page

10. How do I connect to the library's Wi-Fi?

1. Turn on your laptop or electronic device.
2. Log into your laptop or electronic device.
3. Browse available wireless networks.
4. Connect to Shreve-WiFi.
5. Open your Internet browser.
6. You will be directed to the library's Wireless Internet Policy.
7. Read and scroll down to the bottom of the page.
8. Click "Accept" button.

If you need assistance in following these steps, please ask library staff for help.

11. How do I reserve a meeting/study room at the library?

To reserve a room at the library, you must have a Meeting Room Policy form on file at the location where you reserve the room. This form must be renewed annually at each branch where you want to reserve a meeting or study room. The individual presenting the form must have a valid ID when submitting the form. Reservations are made on a first-come, first-served basis and may be booked up to 90 days in advance.

To see what branches have meeting and study rooms, visit the Meeting/Study Room page. You can also click on the branch page and find the link for "Reserve a Room" on the right-hand side. If you have a form on file for the branch where you want to reserve a room, you can create an account on our website and put in reservation requests. You can do this by finding the room you want to reserve and clicking the Request Reservation button. You will receive an email confirming your request. 

You can also call the branch where you want to reserve a room and a staff member will assist you. 

12. How can I support the library?

Join the Friends of Shreve Memorial Library 

One of the best ways to help support your library is to become a Friend of the Shreve Memorial Library. Visit the Friends website to learn more and to get a copy of the printable membership form. 

The Friends of SML sponsor annual book sales held downstairs at the Main Branch, 424 Texas Street, and hold special book sales at other times during the year. To prepare for these book sales, Friends and volunteers participate in work mornings on the second Saturdays throughout the year. 

We usually post notice of upcoming book sales about a month in advance on the library's home page. 

Donations 

Materials for the book sales come largely from patron donations. If you would like to donate materials for the book sales, drop them off at your local branch. 

Volunteer 

Visit the Friends of the Shreve Memorial Library site to learn more about volunteering for the Friends book sale and work days. 

To volunteer at your local branch, speak with the staff and request a copy of the volunteer form. Volunteers will have to complete a background check and drug screening before volunteering at the branch.

13. How do I place a hold on library materials?

If an item is checked out to someone else, or is available at another branch, you may place a hold on the item and have it delivered to your local branch when it is available.

1. Visit our online catalog and log into your account by entering your User ID and PIN.
2. Search for the material.
3. Click on the "Place Hold" link.
4. Choose your pickup location.
5. Click "Place Hold".

14. How do I borrow e-books from the library?

You can borrow e-books from the library by visiting either Overdrive or Hoopla. Shreve Memorial Library subscribes to both of these services that offer e-books, as well as other digital resources.If you want more help using these resources, visit our E-Branch page.

15. How do I get on the web using a library computer?

If you are using a public access computer at the library, simply type in an address in the web browser to go to a new page from the library's home page. If you are trying to go to Google, Yahoo, or Facebook, type in the bar at the top of the screen to search for those pages.